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In order to offer our Rush Deliveries, we begin work immediately upon receipt of your order. Within minutes material
is procured by purchasing, manufacturing drawings are created by engineering and manufacturing time is reserved
by production for each operation. In most cases we are machining your gears within hours of receiving your order.
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All custom items are Made-To-Order and standard catalog items are Finished-To-Order, therefore we can not
accept returns. If parts are wrong or defective, we will replace at no charge.
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We will make the best attempt to determine the approximate original specifications/properties of an original gear.
We have no way of determining what the exact original material/specifications were orwhat the exact original
manufacturing/heat treating processes were. It is the responsibility of the customer to make us aware in writing of
dimensions or tolerances that are critical to their application.
We are offering a substitute product, not an original replacement. It is up to the customer to determine whether
or not our substituted gear(s) will work in his specific application . If alterations are required for proper fit, we will make
them at no additional charge. We can not be held responsible for costs of down time if alterations need to be made.
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Rush Gears products are not warranted or recommended for any specific customer application. It is the
customer's responsibility to calculate and determine the proper gear selection , horsepower ratings and safety
factors for his specific application. All Rush Gears products are unconditionally guaranteed against manufacturing
defects. Any item found to be defective will be replaced provided we are notified within 60 days of shipment. Our liability
for defects shall not exceed its replacement cost to us.
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